There are many ways to raise a specific issue with Council. The most common way is through your ward councillor, petitions, questions and requests.
Each ward has a ward councillor. You can contact your ward councillor and ask him to raise a specific issue in council. He will take this request to the Municipal Manager to include it in Council’s agenda.
Councillors or individuals are allowed to submit petitions to the municipal manager. A petition is usually used to inform the council and the administration that a large number of people want something to be done.
Questions to council
Questions asked by councillors are a useful and easy way of monitoring council officials and getting reliable information about council policies and programmes. Questions may be submitted in writing or may be asked during a meeting. Like motions, written questions must be submitted 10 days before the council meeting so that the officials can have time to prepare the answers. Answers are often tabled at the meetings themselves.
Requests are the easiest and simplest way to get information or to bring problems to the attention of officials. Councillors or members of the public should make requests directly to officials - make a phone call, write a letter, or visit an official and ask them to attend to something.
Public meetings and forums
Local municipalities have to hold consultation meetings on a number of issues and should set up Integrated Development Planning forums to allow the public to participate directly in the planning of the municipality. Dates of when meetings will be held, can be found under Events on this website.
Last published 01 September 2016